Tuesday, March 3, 2015

What Do Great Managers Do?

By: Chris Anderson

What do Great Managers do within a group? Average managers play checkers, while great managers play chess. Do you play checkers or chess?

Great Managers Play Chess

Great managers capitalize on each person’s unique qualities. In checkers all the pieces move the same way, but in chess there are different pieces that move in different ways. Great managers discover what makes each person unique and then takes steps to leverage each person’s unique talents for their group.

Top Five Tasks of a Great Manager

Work is broken down into work centers or groups that are led by a manager of that group. A manager’s job is to "get the work done" but not necessarily do the work. Here are the top five tasks of a Great manager:

Great Managers Prioritize

A Great Manager defines the group’s goals and prioritizes what work needs to be done to meet those goals. Managers set priorities and provide focus.

Great Managers Organize the Work

A Great Manager assesses the work, divides it into controllable activities, assigns the right people to accomplish the tasks, and then follows up on the tasks to ensure that what needs to be done gets done. Managers organize the work.

Great Managers Communicate

A Great Manager integrates a group into a team through feedback. How something is said is just as important as what is said about performance, pay, placement, and promotion. Managers communicate, provide feedback and listen well.

Great Managers Measure Performance

A Great Manager monitors group goals, evaluates priorities, and appraises communication to understand performance. Managers measure what’s important.

Great Managers Develop their People

A Great Manager develops people through training, challenging assignments, and regular feedback in order to fill gaps in performances or to move the group to achieve higher levels of performance. Managers train their people.

In Summary, the Top Five Tasks of a Great Manager:
• Set Priorities
• Organize Work
• Communicate
• Measure Performance
• Develop their People

What Makes a Great Manager?
Great Managers play chess. They discover what makes each person unique and then capitalize on each person’s unique qualities for maximum performance. How does your company encourage great managers?

See this and other newsletter articles at http://amt-mep.org/files/3014/2506/1381/2015-03.pdf

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