In partnership with AM&T, the Association for Manufacturing Excellence conducted a one-day event at The Raymond Corporation that focused on how to reduce quality defects using its 8-step method.
Scott Campbell, the TPS Manger at Raymond, shared how the company has significantly reduced internal defects and warranty costs, with improved customer satisfaction and employee morale using these methodologies.
Campbell and his team provided a tour of Raymond’s manufacturing operations, highlighting how the Toyota Production System (TPS) Principles and Tools have been applied.
In the afternoon, Campbell reviewed the 8-step method for reducing quality defects, including how each step is performed and its key points. A critical part of this method is Raymond’s daily morning market or Asaichi meeting, which was also highlighted during the workshop.
Participants of the event commented that it was the best session that they had ever attended, and expressed appreciation to Campbell and The Raymond Corporation for such a valuable session.
The Raymond Corporation, a Toyota Industries (TICO) member company, is a global provider of materials handling equipment, technology, expertise, and support. Raymond manufactures electric lift truck products for the narrow aisle and very narrow aisle market segments in Class I, II, and III.
The company was founded in 1922 and is based in Greene. It has manufacturing sites in Greene, NY and Muscatine, IA, and a parts distribution facility in Syracuse, NY.
See this and other newsletter articles at http://amt-mep.org/files/7013/8600/8457/2013-12.pdf
Visit our website at http://www.amt-mep.org
No comments:
Post a Comment