Thursday, November 1, 2012

The 7-Basics for Manufacturing Performance Management

By Bill Gaw

1) The Strategic Plan: The strategic plan is the result of a business process that many companies employ to identify their critical success targets that set the course for future growth and profits. Lewis Carroll in “Alice in Wonderland” makes a good case for it: “Would you tell me, please, which way I ought to go from here?” said Alice. “That depends a good deal on where you want to get to,” said the Cat. “I don’t much care where…,” said Alice. “Then it doesn’t matter which way you go,” said the Cat.

2) The Balanced Scorecard: Financial numbers may tell us we’re winning the war, but it takes a balanced scorecard to focus our energy and efforts to win each of the battles along the way.

3) Overcoming Objections: Let’s not forget that we’re in the business of promoting improvements. There are many reasons why positive change is difficult, the most significant is all the objections and obstacles that are placed in the way of your progress. Don’t become a member of this negative force, they are the losers. Remember, there can be no status quo; if you are not gaining, then you are losing!

4) Information Integrity: Bottom line expectations will not be achieved when day-to-day production and business training programs are driven by inaccurate, untimely and uncontrolled data and/or documentation.

5) Team Dynamics: It is extremely important to understand that results gained from a Strategic Planning Program will be in direct proportion to the amount of empowerment granted to self-directed work teams.

6) Structure & Deployment: There are three types of business managers: Those who track the score and know that they are winning the competitive battle… those who track the score and know that they are losing the competitive battle…and those who don’t track the score and are not even in the competitive battle.

7) Kaizen Management: If your manufacturing team can handle only one strategic initiative at a time, then let it be the implementation of a "quick-hitting" kaizen management program. There just isn’t any other more important program in our pursuit of profits.

See this and other newsletter articles at http://amt-mep.org/files/7813/5153/1952/2012-11.pdf

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