Eight-Step Problem Solving Workshop

Manufacturing today is under tremendous pressure to find new and innovative ways to improve performance and reduce costs. Recognizing the need for Continuous Process Improvement (CPI) is crucial. The effectiveness of any CPI effort is only as good as the problem solvers implementing and executing the plan, and the need is recognized for the majority of all personnel to be schooled in a disciplined, proven problem solving methodology.

In this one-day session, AM&T will train participants in a modified 8-Step Problem Solving process, adopted from the Toyota Production System and tied directly to the Six Sigma DMAIC model -- Define, Measure, Analyze, Improve, Control.

WHO SHOULD ATTEND?
Personnel charged with project management, process improvement, Lean initiatives, and anyone else interested in problem solving.

KEY PARTICIPANT BENEFITS

• Learn how to utilize 8-step problem solving process
• Learn why objectivity, alignment, coherency, and distilling data down to the most salient points is important to successful problem solving
• Solve problems faster using a proven methodology
• Attain lasting results by using sustainment tools
• Gain in-depth knowledge to identify and resolve true root causes instead of symptoms
• Provide the organization with methods to share best practices
• Learn to understand the nature of a problem before jumping to solutions
• Learn to set clear objectives and metrics
• Understand the importance of cause and effect analysis in problem solving
• Create a culture of logical problem solving



Meet your Instructors

Carol Miller has over 25 years of experience in the manufacturing and service sectors. She has a B.S. in Industrial Engineering from the State University of New York, College at Buffalo, and an M.S. in Management of Technology from Polytechnic University. She is a member of the Association for Manufacturing Excellence (AME) and the Project Management Institute (PMI), is a NIST-certified trainer and implementer of Lean Manufacturing techniques, and has received certification as a Lean/Six Sigma Black Belt from Villanova University. Carol leads AM&T’s Lean effort.


Lloyd Johnson is a graduate of Syracuse University where he earned a B.S.E.E. and an MBA. Lloyd has over 30 years of experience in manufacturing, quality and program management. Lloyd is a Professional Business Advisor (PBA), a certified Project Management Professional certified by the Project Management Institute, and is certified to teach Training Within Industry (TWI).

To have this class delivered at your facility,
call Jim Cunningham at 607-725-1225

See this and other newsletter articles at http://amt-mep.org/files/1213/9695/2088/2014-04.pdf

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