In 1940, it became apparent that the demand for military equipment would be greater than anything we had ever experienced as a nation. To meet the demands of our defense, a completely new approach to training and the use of people in industry was established, called the Training Within Industry Service (TWI). As a result of TWI, in combination with lean production, productivity skyrocketed, especially in aircraft and shipbuilding. However, as orders began to decline in 1944, TWI was quickly forgotten and “lost” for more than 60 years.
Today some of those basic methodologies are being rediscovered, helping US businesses build supervisory skills, workplace stability and improved competitive positions. TWI has three specifi c job training components for production supervisors -- job instruction, job methods, and job relations. Each component is a ten-hour course that teaches practical supervision skills.
Job instruction (JI) teaches supervisors how to plan for the correct resources they would need in production, how to break down jobs for instruction, and how to teach people safely, correctly, and conscientiously.
Job methods (JM) teaches supervisors how to analyze jobs and make simple improvements within their realms of control. Every activity is considered for improvement. Supervisors learn to question why an activity is done this way, and if it could be eliminated, combined with something else, rearranged, or simplified.
Job relations (JR) teaches supervisors to treat people as individuals and solve basic humanrelated problems in production rather than to ignore them.
Taken together, these three courses help supervisors create a basic routine, discipline, and sense of fairness in work teams.
For more information about AM&T’s TWI programs or to schedule an initial meeting to discuss the potential benefi ts to your organization, contact Lloyd Johnson at 607-227-6229
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